Shipping Policy

At HealthAid® we understand that the cost of the overall purchase has an impact on your purchasing decision, so we try to ensure your delivery cost is as economical as possible. This is why we have introduced free delivery on orders over £30 (to the UK mainland only).


UK Consumers:

  • Standard Recorded Delivery is £4.99

Delivery lead time is estimated 3 - 5 working days.


  • Express Next Day (Tracked) is £6.49

Order before 2pm for 1 - 2 working days delivery to most of the UK*. Orders placed on Friday will be delivered on Monday (next working day). Requires signature.

Shipments will be dispatched via Royal Mail, DHL or DPD. The service will be selected depending on the delivery location.

* Express delivery may exclude the Channel Islands, Herm Island, Isle of Man, Isle of Wight, Northern Irish postcodes BT18 & upwards, Sark, Scottish borders and offshore and a small number of remote mainland destinations as determined by our delivery courier. 


Europe Consumers:

  • Standard Recorded Delivery is £20.
Delivery lead time is estimated 7-10 working days.


    International Consumers:

    • Standard delivery is £25.00.

    Delivery lead time is estimated 10-15 working days.


    Good to Know:

    • We'll send you an email to confirm once your parcel has been dispatched.
    • For delivery queries, please call us on +44 (0)20 8426 3400 or email
    • Orders placed before 2pm are typically dispatched on the same working day.
    • Delivery within the UK and Northern Ireland has a fixed price, regardless of the size and weight of your order.
    • Delivery times are estimates and not guaranteed unless otherwise stated.