We are currently looking for a Customer Relations Assistant to provide full customer services support to our UK customers. The role will include the following duties and responsibilities:

• Processing orders and credits
• Producing reports for management
• Communicating with our retailers/distributors/sales force (and the general public) in order to manage their queries and issues
• Providing an outstanding service to our growing base of clients and web customers

• A level (or equivalent) qualified in Mathematics
• Previous customer services experience
• Excellent communication skills
• Strong client relationship skills
• Prepared to work hard to meet customers’ needs
• Able to work well under pressure
• Able to work as part of a team
• Excellent MS Office skills (Excel, Word and Outlook)

This role is strictly for UK residents (or applicants who have permission to live and work in the United Kingdom) only. Please do not apply unless you currently hold an appropriate visa. Applicants, who do not meet this requirement, will not be considered. 

We are currently looking for candidates with a background in nutrition / passion for nutrition to join the product development team at our London based head office. Tasks will include: planning and execution of the NPD cycle; writing and editing marketing material; creative input in package design; aswell as nutrition customer support. Therefore if you are an talented, enthusiastic, creative, motivated and hardworking individual able to manage various tasks simultaneously, we would like to hear from you.

• Graduate Equivalent (Preferably in Nutrition or a Science related degree)

This role is strictly for UK residents (or applicants who have permission to live and work in the United Kingdom) only. Please do not apply unless you currently hold an appropriate visa. Applicants, who do not meet this requirement, will not be considered.

We are currently looking for candidates to join the Quality Assurance and Regulatory team at our London based head office. Tasks will include:

•  Preparation of  new regulatory submissions and maintenance of existing registrations
• To ensure that quality standards are met on incoming raw materials
• To ensure that production staff understand their role in maintaining quality standards
• To ensure that quality standards are met when products are packed
• Management of any quality issues from suppliers/customers
• Preparation of S.O.P. for all quality control procedures
• Maintenance and upgrade of S.O.P. as required.
• Preparation of Product Licence Application Registration files for submission to MHRA for Product Licence.
• In charge of full quality control procedures and supervision of the packaging department.

• Science related degree and 1-2 years experience of regulatory affairs in either the pharmaceutical or nutritional supplements sectors.
• Good attention to detail and time management; strong written and verbal communication skills, and excellent IT skills.
• Experience of quality control

This role is strictly for UK residents (or applicants who have permission to live and work in the United Kingdom) only. Please do not apply unless you currently hold an appropriate visa. Applicants, who do not meet this requirement, will not be considered.

We are currently looking for an Export Coordinator to provide full customer services support to our export customers. The role will include the following duties and responsibilities:

• Receiving incoming telephone calls, emails, faxes and letters concerning order processing, sample requests, brochure requests and further product information
• Managing the full order process and liaise with production departments as necessary
• Liaising with international clients, freight agents and packing staff
• Product invoicing
• Arranging Export freight and paperwork
    

• A level (or equivalent) qualified in Mathematics
• Previous business telephone/call centre customer services experience
• Excellent communication skills
• Strong client relationship skills
• Prepared to work hard to meet customers’ needs
• Able to work well under pressure and strict deadlines
• Able to expedite shipments
• Analytical thinking with attention to detail
• Able to work as part of a team
• Excellent attention to detail, accuracy and organisation skills
• Excellent MS Office skills including Excel, Word and Outlook.
• Knowledge of IPR and Customs and Excise Regulations
• Experience with Certificate of Origin, AWB and BL's

 This role is strictly for UK residents (or applicants who have permission to live and work in the United Kingdom) only. Please do not apply unless you currently hold an appropriate visa. Applicants, who do not meet this requirement, will not be considered.